The Consumer Council has continued to track the EU Exit related issues that affects the consumer experience when they receive
parcels, shop online and send parcels. This report highlights the key findings from research that was carried out with a representative sample of over 1,000 Northern Ireland consumers in August 2022, November 2022 and February/March 2023, and from four focus groups that took place in January 2023.
In 2022 the Consumer Council commissioned Social Market Research to explore how consumers, and particularly those with a disability, are coping financially during the cost-of-living crisis. This research presented the findings based on three complimentary elements: depth interviews with stakeholder organisations related to disability, a nationally representative survey of 1004 consumers, and depth interviews and case studies with consumers with a disability.
In 2022 the Consumer Council commissioned Social Market Research to explore how consumers, and particularly those with a disability, are coping financially during the cost-of-living crisis. The research presents the findings based on three complementary elements: depth interviews with stakeholder organisations active in the field of disability; a nationally representative survey of 1004 consumers; and depth interviews and case studies with consumers with a disability. The report highlighted a link between households with a disabled person and high energy usage and costs.
In 2022 the Consumer Council commissioned Social Market Research (SMR) to explore how consumers, and particularly those with a disability, are coping financially during the cost-of living crisis. The research presents the findings based on three complementary elements: depth interviews with stakeholder organisations active in the field of disability; a nationally representative survey of 1004 consumers; and depth interviews and case studies with consumers with a disability.
The report highlighted a link between households with a disabled person and the increasing cost of food.
The Consumer Council commissioned Social Market Research (SMR) to undertake research to explore how consumers, and particularly those with a disability, are coping financially during the current cost-of-living crisis. This report presents the findings from this research and is based on three complementary elements: depth interviews with stakeholder organisations active in the field of disability; a nationally representative survey of 1004 consumers; and depth interviews and case studies with consumers with a disability. The research was conducted between September and December 2022 and in accordance with the ISO20252 Standard.
Effective communication and promotion of sustainable transport options can be a facilitator for turning policy into action. This research sought to understand international and national best practice with a focus on how information and advice is delivered to consumers to help them make sustainable transport choices.
Integration of transport services and, ultimately, MaaS, allows users to easily change between different public and private transport modes (including shared transport) with an ability to access information and book and pay for tickets with one app. The objective of this research was to understand international and national best practice focused on the integration and use of technology supporting a transition towards more sustainable transport services.
Decarbonisation of Transport 2023 - Full report (part 2)
The full length Decarbonisation of Transport report 2023 (parts 1 & 2) highlights that consumers here want affordable, convenient, and practical solutions before they can make more sustainable transport choices.
The full length Decarbonisation of Transport report 2023 (parts 1 & 2) highlights that consumers here want affordable, convenient, and practical solutions before they can make more sustainable transport choices.