Featured research

View our featured research on important topics impacting Northern Ireland consumers at the moment.

  • Northern Ireland Household Expenditure Tracker

    A quarterly publication that shows what households in Northern Ireland are experiencing financially, including changes to their income, expenditure and in which areas they are spending most of their money. 

  • Cost of living pulse surveys

    Quarterly pulse surveys which gathers consumer perceptions and experiences of the cost of living crisis in Northern Ireland. 

  • Consumer attitudes to energy transition

    As Northern Ireland works towards achieving net zero targets by 2050, we are carrying out ongoing research into what consumers think about this and how they are impacted.

  • Financial Services in Northern Ireland

    We carry out research to quantify the lived experience in Northern Ireland relating to financial services, focusing on financial exclusion, access to cash and borrowing, and levels of lending, savings and debt.

Consultation responses

In our consultation responses, we use evidence-based insights to promote and safeguard the interests of consumers in Northern Ireland, advocating on their behalf.

View our consultation responses below.

Our recent insights

Northern Ireland Consumers & the Cost of Living- Pulse Survey February 2024

Findings from our Pulse Survey February 2024.

Pulse Survey Feb 2024.pdf

Q4 2023 - Northern Ireland Household Expenditure Tracker

The Northern Ireland Household Expenditure Tracker showing data from October to December 2023.

Household Expenditure Tracker 2023 Q4 AV.pdf

Consumer views on water

A research project regarding the following: consumer views of NI Water; consumer perspectives on NI Water policy priorities; and consumer attitudes to environmental and climate change issues relating to water and sewerage services.

Consumer views on water.pdf
Topic
107 research reports available

Overview note: GB retailers not delivering to NI - September 2022

This is an overview note on the number of GB retailers who have ceased to deliver to Northern Ireland citing EU Exit as the reason. This data was collected in September 2022.

Overview note - GB retailers not delivering to Northern Ireland (September 2022).pdf

Northern Ireland Consumer Experience: An overview of EU Exit experiences in 2022

This report identifies consumer feedback across a number of areas such as food, energy, travel, digital services and online shopping. By comparing the results to the survey we conducted in 2021, we can also observe how consumer perceptions and experiences have changed over time.

An Overview of EU Exit Experiences in 2022.pdf

Impact of scams on Northern Ireland consumers

This research paper highlights the impact of scams on Northern Ireland consumers. It was carried out in 2022 by YouGov.

Consumer-Council-Impact-of-Scams-in-Northern-Ireland-2022.pdf

Q4 2021 Northern Ireland Household Expenditure Tracker

The Northern Ireland Household Expenditure Tracker showing data from October to December 2021.

NI Household Expenditure Tracker Q4 2021.pdf

Women's Regional Consortium - Women Living with Debt (Overview)

Women's Regional Consortium - Women Living with Debt (Overview)

Womens Regional Women Living Debt Overview.pdf

Women's Regional Consortium - Women Living with Debt

Women's Regional Consortium - Women Living with Debt 

Womens Regional Women Living Debt.pdf

The impact of COVID-19 and associated lockdown on financial difficulties, debt and illegal money lending (Overview)

The impact of COVID-19 and associated lockdown on financial difficulties, debt and illegal money lending (Overview)

Impact of COVID Illegal Money Lending Overview.pdf

The impact of Covid-19 and associated lockdown on financial difficulties, debt and illegal money lending

The impact of COVID-19 and associated lockdown on financial difficulties, debt and illegal money lending

Impact of COVID Illegal Money Lending.pdf

NIACRO Barriers to Inclusion (Overview)

NIACRO Barriers to Inclusion (Overview)

NIACRO Barriers to Inclusion Overview.pdf

NIACRO Barriers to Inclusion

NIACRO Barriers to Inclusion 

NIACRO Barriers to Inclusion.pdf

Research notice

Sometimes research companies conduct research on our behalf. Read our Research notice here.