Annual Complaints and Outreach Report 2021-2022
This report outlines the activities of two teams for the year 2021-2022: the Consumer
Protection Team and the Communications and Outreach Team. This includes supporting consumers with their enquiries and complaints, undertaking investigations on their behalf, educating consumers and businesses via our outreach work, and sharing information and resources via campaigns, media, and our website.
Document
Annual Complaints Report 2021-2022
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