Featured research

View our featured research on important topics impacting Northern Ireland consumers at the moment.

  • Northern Ireland Household Expenditure Tracker

    A quarterly publication that shows what households in Northern Ireland are experiencing financially, including changes to their income, expenditure and in which areas they are spending most of their money. 

  • Cost of living pulse surveys

    Quarterly pulse surveys which gathers consumer perceptions and experiences of the cost of living crisis in Northern Ireland. 

  • Consumer attitudes to energy transition

    As Northern Ireland works towards achieving net zero targets by 2050, we are carrying out ongoing research into what consumers think about this and how they are impacted.

  • Financial Services in Northern Ireland

    We carry out research to quantify the lived experience in Northern Ireland relating to financial services, focusing on financial exclusion, access to cash and borrowing, and levels of lending, savings and debt.

Consultation responses

In our consultation responses, we use evidence-based insights to promote and safeguard the interests of consumers in Northern Ireland, advocating on their behalf.

View our consultation responses below.

Our recent insights

Northern Ireland Consumers & the Cost of Living- Pulse Survey February 2024

Findings from our Pulse Survey February 2024.

Northern Ireland Consumers & the Cost of Living- Pulse Survey February 2024 Pulse_Survey_ Feb_2024.pdf

Q4 2023 - Northern Ireland Household Expenditure Tracker

The Northern Ireland Household Expenditure Tracker showing data from October to December 2023.

Q4 2023 - Northern Ireland Household Expenditure Tracker Household_ Expenditure_ Tracker_2023_Q4_AV.pdf

Consumer views on water

A research project regarding the following: consumer views of NI Water; consumer perspectives on NI Water policy priorities; and consumer attitudes to environmental and climate change issues relating to water and sewerage services.

Consumer views on water Consumer_views_ on_water.pdf
Topic
108 research reports available

Consumer Access to Postal Services at the Post Office Network in Northern Ireland

This report focusses on consumer access to postal services at post offices.

Consumer Access to Postal Services at the Post Office Network in Northern Ireland Access_to_Postal_Service_report.pdf

Concessionary Fares: Policy Paper - January 2023

In this Concessionary Fares Policy Paper we make a number of recommendations on the Concessionary Fare Scheme. 

Concessionary Fares: Policy Paper - January 2023 Concessionary_Fares_Policy_Paper_January_2023.pdf

Q3 2022 Northern Ireland Household Expenditure Tracker

The Northern Ireland Household Expenditure Tracker showing data from July to September 2022. 

Q3 2022 Northern Ireland Household Expenditure Tracker NI_Household_Expenditure_Tracker_Q3_2022.pdf

Pulse survey: Northern Ireland consumers and the cost of living - January 2023

Findings from our January 2023 pulse survey.

Pulse survey: Northern Ireland consumers and the cost of living - January 2023 NI_Consumer_Cost_of_Living_Pulse_Survey_January_2023.pdf

Overview note: GB retailers not delivering to NI - January 2023

This is an overview note on the number of GB retailers who have ceased to deliver to Northern Ireland citing EU Exit as the reason.

Overview note: GB retailers not delivering to NI - January 2023 Overview_note_11_January_2023_GB_retailers_not_delivering_to_Northern_Ireland_0.pdf

The Importance of the Consumer to the Northern Ireland Economy

This report, provided by Grant Thornton, details the importance of the consumer to the Northern Ireland economy.

The Importance of the Consumer to the Northern Ireland Economy Importance_of_Consumer_to_the_NI_Economy.pdf

Pulse survey: Northern Ireland consumers and the cost of living - November 2022

Findings from our November 2022 pulse survey.

Pulse survey: Northern Ireland consumers and the cost of living - November 2022 NI_Consumer_Cost_of_Living_Pulse_Survey_2.pdf

Q2 2022 Northern Ireland Household Expenditure Tracker

The Northern Ireland Household Expenditure Tracker showing data from April to June 2022.

Q2 2022 Northern Ireland Household Expenditure Tracker NI_Household_Expenditure_Tracker_Q2_2022.pdf

Consumer Food Shopping Experiences

Consumer Food Shopping Experience research. June 2022. 

Consumer Food Shopping Experiences Consumer_Food_Shopping_Experiences.pdf

The cost and availability of a Minimum Essential Food Basket

Report on the cost and availability of a Minimum Essential Food Basket. August 2022.

The cost and availability of a Minimum Essential Food Basket Cost_Affordability_Minimum_Food Basket_2022.PDF

Research notice

Sometimes research companies conduct research on our behalf. Read our Research notice here.